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From224US$ /night
Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.5
/10
4.4
4.5
/5

Amenities

Iberostar Waves Quetzal offers direct beach access along with four pools surrounded by native jungle. It has a PADI certified scuba center, which includes diving opportunities along the coast and around the island of Cozumel. The hotel emphasizes sustainability with responsible seafood consumption and is a single-use plastic-free establishment.

Rooms

The hotel provides various accommodations, including double rooms and suites with views of the pool or ocean. Each room adapts to different needs while upholding initiatives against single-use plastics. This ensures a balanced experience that combines comfort with environmental responsibility.

Location

Located in Playa del Carmen, the hotel stands on one of the Riviera Maya's best beaches. Proximity to cultural attractions such as Xcaret, just 3.5 km away, allows convenient access to local heritage. Guests can enjoy the sandy shores and the scenic views of the distant Cozumel Island.

Wellness

SPA Sensations offers massage treatments in a natural setting enclosed by lush greenery and serene environments. The hydrotherapy circuit includes jet pools, a sensation shower, and sauna facilities to promote relaxation. The hotel implements the Iberostar Aliveness program to harmonize both mind and body.

Children's Programs

Iberostar Waves Quetzal hosts the Star Camp, catering to children from ages 4 to 17 with a variety of activities that promote learning and fun. The Aqua Fun area includes water slides, pools, and a specially designed kids' menu in hotel restaurants. Parents seeking relaxation can take advantage of the babysitting service available.

Dining

The hotel offers dining at five specialty restaurants serving a range of cuisines, from Italian at La Góndola to Japanese at Bonsai. Guests can enjoy international buffets featuring live cooking demonstrations with local and regional dishes. Snack options are plentiful, with a beachside grill providing quick bites throughout the day.

Highlights

Location: beachfront location in Playa del Carmen

Amenities: four pools surrounded by the jungle

Dining: 5 specialty restaurants

Wellness: SPA Sensations and hydrotherapy circuit

Programs: Star Camp children's activity programme

Activities: PADI Certified Scuba Center

“Iberostar Waves Quetzal emphasizes family fun, particularly with its Star Camp program and varied activities. The jungle setting offers unique wildlife encounters, and the beach and pool areas appear to be highlights. The all-inclusive dining, with its diverse buffet, aims to please a wide range of palates.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, dining transforms into a delightful exploration of flavors, from traditional Mexican fare to savory Italian dishes. Savor the ambience of lush tropical settings while enjoying freshly prepared meals that celebrate local and international cuisine.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining surrounded by exotic plants and wildlife, perfect for a casual yet vibrant atmosphere.
Key Offerings
Signature Mexican tacos, an appetizer station, and diverse dishes from different regions of Mexico, all enjoyed with the sounds of nature around.
Reservation
Reservations not needed.
Lunch: 12:00 - 17:00, Dinner: 18:30 - 21:00, daily.

La Gondola

Italian
Ambiance
Intimate and cozy setting with candlelit tables, ideal for romance and special gatherings.
Key Offerings
Authentic Italian specialties served with a touch of Mediterranean flair, offering a perfect night out for pasta lovers.
Reservation
Reservations not needed.
Dinner: 18:00 - 21:00, daily.

La Hacienda

Mexican, Steakhouse
Ambiance
A vibrant setting that combines rustic charm with a lively atmosphere, featuring open spaces and warm decor.
Key Offerings
A fusion of classic Mexican dishes and prime steak options, all prepared to perfection for a hearty meal experience.
Reservation
Reservations not needed.
Lunch: 12:00 - 17:00, Dinner: 18:00 - 22:00, daily.

Restaurante Japones Bonsai

Japanese
Ambiance
Contemporary decor with calm lighting, creating a serene environment for a delightful dinner experience.
Key Offerings
Traditional Japanese fare featuring sushi and teppanyaki, allowing guests to watch skilled chefs at work.
Reservation
Reservations not needed.
Dinner: 18:30 - 21:00, daily.

Restaurante Mare Nostrum

Mediterranean
Ambiance
A relaxed atmosphere with a hint of coastal charm, perfect for savoring light and flavorful dishes.
Key Offerings
Mediterranean inspired dishes, ideal for light lunches or a laid-back dining experience.
Reservation
Reservations not needed.
Hours vary.

Restaurante Buffet

International
Ambiance
A casual dining venue where vibrant colors and diverse themes set the stage for lively meals.
Key Offerings
An international buffet infused with popular Mexican dishes, perfect for family gatherings and serious food lovers alike.
Reservation
Reservations not needed.
Hours vary.

Location & Nearby Attractions

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Activities and Attractions
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park featuring Mayan culture, wildlife, and natural beauty, ideal for a family day out.
Quinta Avenida
35 minutes' walk
Lively pedestrian street with shops, restaurants, and vibrant nightlife, perfect for leisurely strolls.
Cenote Calavera
30 minutes' walk
Unique cenote offering swimming and snorkeling opportunities to explore its crystal-clear waters.
Playacar Beach
15-minute drive
Stunning beach known for its soft sand and calm waters, ideal for sunbathing and family outings.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Bike-friendly path great for cycling enthusiasts and casual strolls among beautiful scenery.
Alltournative
15-minute drive
Adventure tours including zip-lining and ATV rides, perfect for thrill-seekers looking for excitement.
Rio Secreto
10-minute drive
Underground river explores stunning caverns and crystal formations, offering a unique experience for nature lovers.
Les Crepes de Paris
10-minute drive
Charming café specializing in savory and sweet crepes, offering a cozy atmosphere for casual dining.
Steakhouse
11 minutes' walk
Restaurant known for its premium steaks and warm ambiance, ideal for a romantic dinner or family meal.
Mamita's Beach Club
15-minute drive
Casual beachfront restaurant with a variety of dishes and vibrant nightlife, great for all ages.
Los Fundadores Park
30 minutes' walk
Park featuring live performances and cultural events, a family-friendly spot to enjoy the local entertainment.
Kool Beach Club
15-minute drive
Beach club offering live music and a lively atmosphere, perfect for mingling and enjoying the sunset.
Getting around beach destinations
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  1.9 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay
Review score
Based on 533 verified reviews
8.7/10
Great
83%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.3/10
Free Wi-Fi
9.0/10
Location
9.1/10
Paid Wi-Fi
10.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Great beach
Clean rooms
Excellent drinks
Friendly staff
Cons
Repetitive food
Loud AC
Limited sockets
Guest reviews
based on 126 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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